- Penny and Jess W.
Sue was awesome to work with on my path to becoming a homeowner! When I wasn't ready to buy she found me an amazing condo to lease. Three years later, I went back to her to help find me a house to buy in the same area to keep my boys at Austin High. It helped a lot that she is an Alumni of Austin High, her knowledge of the area and Austin is not something you can find with a typical Realtor which is why I refer her coworkers and friends.
Five or so years ago I met Sue when she was helping a neighbor of mine with their Clarksville property and immediately asked her to help me. I have been a Real Estate investor for over 30 years and have worked with multiple real estate professionals. Sue is the best I have ever worked with.Sue’s expertise of the Clarksville neighborhood, along with her deep knowledge of the Austin market, was invaluable for me these past five or more years. Sue has consistently delivered the highest quality of service with her attention to detail, integrity, and successful outcomes for her clients. I would absolutely recommend her without any reservations. R.
Sue Mercado is actually one of the reasons I fell in love with Austin four years ago. She epitomizes all the things that make this city such a special place to live: boundless thoughtfulness, deep knowledge, impeccable instincts, warmth, and a laid-back easygoing manner. But don’t let her affable nature fool you: she’s a house-finding ninja. There’s not a week that goes by when I don’t wake up and wonder how I lucked out to get the house I currently live in. But, of course, it wasn’t luck; it was Sue. What I initially told Sue that I thought I wanted initially turned out not to be remotely what I wanted, but thankfully she put up with my first-time homeowner confusion and figured me out before I did. I recommend her every chance I get. In the past two years, she’s found wonderful homes for half a dozen other friends and colleagues. They love her as much as I do. Sue loves Austin, and we love Sue.
- Veronica R.
WHAT OUR CLIENTS THINK
Sue was highly recommended by a close friend, and is so much more than a home buyer could hope for in an agent. She's a native Austinite who intimately knows the neighborhoods here, and most importantly, she gets you. Whether you're a dog owner, a parent, a family, or a young professional, she takes times to understand what you want and need, and she adds extremely knowledgable insight and suggestions into the equation. And she's just a JOY to spend time with! Need suggestions on who/how to fix up your home? She has recommendations for that too (and will tell you if the house is just too much work or not restored very well to begin with). In short, I couldn't imagine the task of searching for a new home with anyone other than Sue. She's honest, insightful, extraordinarily knowledgable, and downright awesome.
- Fran M.
- Sarah B.
Sue Mercado went above and beyond helping my fiance and I purchase our first home. The entire process from looking at numerous properties to finding a lender was pain free. Sue also helped us find an exact match to repair some hardwood flooring in the house... not an easy task. If we are ever in the market, Sue will be our go to. I also send everyone I know to her!!!
Sue worked with us for over six months to find the right home. There were times that we never thought we would find anything, but Sue kept us on the right path. With Sue we made offers on two places and came very close to making an offer on a third. Having been new to the Austin area, Sue knew all the questions to ask about the property regarding permits, plumbing, flooding, etc. She knew each neighborhood in and out and she worked with us to find the RIGHT house, not just any house. She had incredible patience with us and stuck with it until we found the right place. We miss our weekends with Sue because she is very fun to be around, but are so happy we have our new home the we love. We will certainly recommend her to our friends in the future!
Sue excels in every capacity! And there is a bonus--she is one of the most pleasant persons with whom I have worked. You will be very fortunate to have Sue as your agent.
- Marie and Reginald S.
- Mandy and Chad
- Joe M.